Communication Skills by RIT

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Skills Covered: Storytelling in the Workplace, Public Speaking, Visual Presentation, Maximum Audience Impact, Speech Communication Process, Public Speaking, Clear Speech, Impactful Speech, Presenting Quantitative Data

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Everyone tells stories—that’s how we build community and share ideas. However, we don’t always communicate our story as effectively as we intend to.

Communication in the workplace may take the form of business writing, email communications, in-person discussions, non-verbal communication, public speaking, and even telling stories.

The Communication Skills Professional Certificate program focuses on effective business communication skills employers value most, from crafting a powerful story to creating impactful presentations and using tools for public speaking.

In this program, you will learn about:

  • The elements of effective stories and communication strategies, plus how to use them in the workplace.
  • How to use active listening and understand various communication styles to build rapport.
  • How to tailor your messaging to a defined target audience.
  • How to apply basic elements of the speech communication process.
  • How to craft a clear and impactful speech.
  • How to utilize best practices for presenting quantitative data using images.
  • How to incorporate basics of visual design with effective presentation skills.



  • How to craft messages and narratives that will resonate with your target audience to create your desired outcome.
  • How to use simple tools and skills to prepare and deliver memorable presentations.
  • How to use impactful images to enhance your presentation, communication, and messaging to impress your audience.



  • According to Burning Glass Labor Insights data, communication is the #1 requisite skill sought after by employers, and writing and presentation skills are in the top 10.
  • GMAC Recruiters reports that oral and written communication and presentation skills are among the top 5 sought after skills by employers looking for management roles.
  • According to Burning Glass Technologies, writing and communication skills are scarce, and in demand across nearly every occupation, even in technical fields.
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Communication Skills by RIT
Communication Skills by RIT


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